Terms of service

These Terms of Service ("Terms") govern your use of the Japanese Maples South Africa website ("Website") and the services provided by Japanese Maples South Africa ("we," "us," or "our"). By accessing or using our Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our Website.

Website Use:

  • You must be at least 18 years old to use our Website or have the legal consent of a parent or guardian.
  • You agree to provide accurate and current information during the registration or purchase process.

Product Information:

  • We strive to provide accurate and up-to-date information regarding our products. However, we do not guarantee the accuracy, completeness, or reliability of any product descriptions, images, or specifications on our Website.
  • Product availability is subject to change without notice.

Ordering and Payment:

  • By placing an order, you make an offer to purchase the products listed in your order. We reserve the right to accept or decline your order at our discretion.
  • Prices listed on our Website are in [Currency] and are subject to change without notice. You are responsible for paying all applicable taxes, fees, and shipping costs.
  • We accept payment through authorized payment gateways. You agree to provide accurate payment information and authorize us to charge the specified amount for your order.

Shipping and Delivery:

  • We will make reasonable efforts to deliver your order within the estimated timeframe. However, delivery dates are not guaranteed and may be subject to delays beyond our control.
  • Risk of loss and title for products pass to you upon delivery to the shipping carrier. We are not responsible for any lost or damaged items during transit.

Returns and Refunds:

  • Our refund policy is outlined separately. Please refer to our Refund Policy for details regarding returns and refunds.

Intellectual Property:

  • All content, including but not limited to text, images, logos, and trademarks, on our Website is the property of Japanese Maples South Africa and protected by intellectual property laws. You may not use, reproduce, modify, or distribute our content without our prior written consent.

Limitation of Liability:

  • We are not liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of our Website or the products purchased through our Website.

Indemnification:

  • You agree to indemnify and hold Japanese Maples South Africa harmless from any claims, losses, damages, liabilities, or expenses arising out of your use of our Website or violation of these Terms.

Governing Law:

  • These Terms shall be governed by and construed in accordance with the laws of South Africa. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of South Africa.
Severability:
  • If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Changes to Terms:
  • We reserve the right to modify or update these Terms at any time. Any changes will be effective immediately upon posting on our Website. Your continued use of our Website after the changes constitutes your acceptance of the revised Terms.

Please review these Terms regularly. If you have any questions or concerns about these Terms, please contact us at shop@japanesemaples.co.za.

Effective date: [29 May 2023].